Some Nexxt Home smart cameras may have trouble recognizing or properly recording to a microSD card when it is formatted with the exFAT file system.
In these cases, it is recommended to format the card to FAT32, as it is the file system with the greatest compatibility for our devices.
This article explains how to perform the formatting using the Windows Command Prompt (CMD).
> Important: This procedure will erase all information stored on the microSD card. Please back up your files before continuing.
Before You Begin
You will need:
- A Windows computer.
- A microSD card reader.
- The microSD card you want to use.
Step 1. Insert the microSD Card
Insert the microSD card into your computer’s card reader.
Wait for Windows to detect it properly.
Step 2. Open Command Prompt as Administrator
- Press the Windows key.
- Type:
cmd- Right-click on Command Prompt.
- Select:
Run as administrator
Step 3. Open DiskPart
Type the following command:
diskpartPress Enter.
Step 4. List Available Disks
Type:
list diskYou will see a list similar to:
Disk 0 476 GB
Disk 1 64 GBIdentify which one corresponds to your microSD card.
Important: Carefully verify the disk size before proceeding.
Step 5. Select the Card
If the card corresponds to Disk 1, type:
select disk 1Press Enter.
Step 6. Clear the Partition Table
Type:
cleanThen press Enter.
Step 7. Create a New Partition
Type:
create partition primaryStep 8. Select the New Partition
select partition 1Step 9. Mark the Partition as Active
activeStep 10. Format the Card to FAT32
Run:
format fs=fat32 quickWait until the process completes.
Step 11. Assign a Drive Letter
assignStep 12. Exit DiskPart
exitThen type again:
exitto close the CMD window.
Step 13. Reinsert the microSD Card into the Camera
- Insert the microSD card into the Nexxt Home camera.
- Open the Nexxt Home app.
- Go to:
Settings → Storage Card
- Verify that the camera properly recognizes the card.
How to Verify It Is Formatted as FAT32
In Windows:
- Open This PC.
- Right-click on the card.
- Select Properties.
Under File System it should show:
FAT32What to Do If Windows Says It Cannot Format to FAT32
Windows has a limitation that prevents formatting some cards larger than 32 GB to FAT32 using File Explorer.
In these cases:
- Use the procedure described above with DiskPart.
- If the command
format fs=fat32 quickdoes not work due to the card size, you will need to use a third-party tool that allows formatting large drives to FAT32.
Is There a Demonstration Video on How to Format a microSD to FAT32?
Yes, there are many tutorials, articles, and demonstration videos online that can help you. Youtube.com is a good place to find this information.
Recommendations
- Use microSD cards from reputable brands.
- Make sure the card capacity is compatible with your camera model.
- After formatting, allow the camera to initialize the card before starting to record.
- If the camera still does not recognize the microSD, try another card to rule out a physical defect.
Important Note: Although many new microSD cards come factory-formatted in exFAT, some Nexxt Home camera models may have trouble recording properly in this format. If you experience ongoing recognition or recording issues, we recommend using FAT32, as it offers greater compatibility with our devices.